Mô tả công việc:

• Receive reservations from OTA channels, hotline, email, social network
• Consult customers about the company‘s products
• Arrange extra services, prepare special requests accommodating guests
• Manage the list of guests coming and going, making daily revenue reports

Yêu cầu công việc:

• Fluent in English, have experience in the service industry
• Work in shifts, with rotating shifts, Morning Shift (6:00 – 14:00) – Afternoon Shift (14:00 – 22:-00) – Evening Shift (22:00 – 6:00)
• Able to work under high pressure and have a sense of responsibility

Quyền lợi được hưởng: 

• Attractive salary, annual salary review 
• Year-end bonus, holiday bonus. 
• Comprehensive welfare regime: social insurance, health insurance, unemployment insurance, sickness allowance, birthday, lunch... 
• Consulting in individual development program (IDP) through annual development training programs. 
• High promotion opportunities in the hotel industry/HR profession 
• Young and dynamic working environment 
• Having opportunity to work in a dynamic environment, in which focusing on customer experience to provide the best service for the guest