PHÓ PHÒNG SPA

Salary: 20,000,00040,000,000 VNĐ

Location: Hà Nội

Team: Spa

Application deadline: 22/04 — 15/05/2023

Job Description

Mô tả công việc:

  • Assist in the oversight of the daily operations of the spa.
  • Ensure guest expectations are exceeded and satisfaction is maximized. 
  • Preparing the team member schedule, handling personnel issues, and ensuring that the working environment is both professional and comfortable for all team members. 
  • Required to support team members sin the reception area when needed.
  • Scheduling appointments and making sure that each appointment runs on time.
  • Managing the operations of the spa facility.
  • Ensuring that all spa facilities have adequate supplies of linens, towels, toiletries, and other items necessary for operation.
  • Keeping meticulous records of spa treatments for each guest, including details about their preferences and any special needs or concerns
  • Ensuring that all staff members are properly trained to perform their jobs effectively and safely.
  • Providing customer service to guests by answering questions about spa treatments and products.
  • Monitoring employee performance to ensure that all spa services are being provided in a professional manner.

Yêu cầu công việc: 

  • Minimum 3 years experiences as Spa Therapist in hotel Spa field
  • Minimum 1 year experience as Head Therapist/Senior Therapist/Spa Supervisor
  • Bachelor’s degree in any related field
  • Spa therapy knowledge (body, face, hair) and presentation skill
  • Computer skills (MS Office), Spa operating systems (Booker), other operational systems such as Smile.
  • Good customer services skills and service-mind
  • Well organized and calming.
  • Advanced English Language
  • Leadership skill
  • Well-groomed and articulated

Quyền lợi được hưởng: 

  • Attractive salary, annual salary review
  • Year-end bonus, holiday bonus.
  • Comprehensive welfare regime: social insurance, health insurance, unemployment insurance, sickness allowance, birthday, lunch...
  • Consulting in individual development program (IDP) through annual development training programs.
  • High promotion opportunities in the hotel industry/HR profession
  • Young and dynamic working environment
  • Having opportunity to work in a dynamic environment, in which focusing on customer experience to provide the best service for the guest 
Liên hệ:
  • HR Dept – 0896.450.666/024.3315.1888
  • Email: tuyendung@zeneden.vn
  • Hà Nội Office: Tòa nhà The Bloom, 58 Trương Công Giai, P. Dịch Vọng, Q. Cầu Giấy, Hà Nội
  • HCMC Office: Tòa nhà The Bloom, 40/8/3 Phạm Viết Chánh, Phường 19, Q. Bình Thạnh, TP.HCM

Application form

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